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Technical support

Full-time
Freelencer
Developer

Overview

We have flexi working policy - you can work from Anywhere! We are Devcity, a team of young enthusiasts from the IT world. We keep pace with the newest trends and technologies. We like to both play with our own products and help our customers mostly in e-commerce with their key projects. We are currently looking for a Technical support guy. Working agile is our standard. We are not newbies at this, we have been doing it for a long time and we know how to do it. You can find our central hub in Prague and in Brno, but you can work from anywhere and help us to create more hubs, both in the Czech Republic and around the world.

Responsibilities

  • Execution of infrastructure projects which form part of the IT security strategy and roadmap ensuring security controls by design.
  • In collaboration with InfoSec team, enforce secure configuration of new and existing assets, design and implement mitigating controls as required.
  • Responsible for maintaining, running, and monitoring IT infrastructure-related security systems and processes.
  • Drive security culture within the IT Infrastructure team and ensure all Infrastructure run activities and projects are undertaken with security best practices in mind.
  • Support IT Infrastructure Security services and identify areas for potential improvements.
  • Define and propose to the InfoSec team effective vulnerability remediation measures on both procedural and technology layers (e.g. system hardening, patching, lifecycle management)
  • Lead and report the overall execution of vulnerability remediation actions and plans
  • Make recommendations for appropriate innovative technologies within the IT infrastructure.
  • Enforce execution of approved Security policies and procedures within the IT Infrastructure team.
  • Responsible for Incident Response related to security issues in IT infrastructure
  • Maintain up-to-date documentation of security configurations, and procedures for all IT Infrastructure systems.
  • In collaboration with InfoSec and other teams, develop and maintain plans to ensure that critical infrastructure and systems can be recovered in the event of a disaster or major security incident.
  • With cooperation with the InfoSec team, continuously assess and enhance the security posture of the IT infrastructure and adapt to evolving threats and technologies.
  • Perform periodic reviews of the infrastructure based on Security policies and procedures in the IT Infrastructure team and report results to the InfoSec team.

Qualification

  • Motivation to own, manage and deploy Infrastructure Security solutions
  • Have at least 5 years of relevant Infrastructure Security experience
  • Hands-on experience working with security products such as SIEM, Application Security Management, Sensitive Data Scanners, Security Management
  • Experience to manage Security cross-functional Projects
  • Experience with AWS and Active Directory is must
  • Experience troubleshooting complex issues
  • Experience with Monitoring and Audits
  • Experience working and manage external partners
  • Have a good knowledge of encryption and tunneling protocols (PKI, IPSec, SSL VPN, TLS, IKE etc)

Expectation

Great colleagues and absolutely flexible working policy.
Career coaching and development
Flexible working hours/Remote work as you require
Technical trainings and workshops
Technical equipment for work
Opportunity to participate on our product portfolio with your ideas
Company parties
Opportunity to participate in our tech events
Our interest to constantly make our cooperation more pleasant for you :)
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Devcity s.r.o.
ID 08371083
VAT CZ08371083

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